Statistics
Rowan County Telecommunications provides public safety dispatch services for Rowan County, North Carolina. Rowan County is centrally located along I-85 between Charlotte and Greensboro. The estimated 2006 population of Rowan County is over 130,500 with an estimate of over 58,500 family dwellings.
The 911 center is staffed with four Telecommunicators and one Shift Supervisor per twelve-hour shift. On average the communication center handles 650 incoming telephone calls and 450 calls for service each day, with numbers significantly higher during special events and weather incidents.
In 2007, Rowan County Telecommunications processed 138,819 calls for service. Calls received in 2007 can be classified into the following three categories:
|
Law Enforcement Calls – 77%
Fire Calls – 13%
Medical / Rescue Calls – 10%
|
|
Our call volume has increased over 6% in the last five years, and over 38% in the last ten years. In addition, call volume has increased by over 65% since 1996.
Historical Data
|
Year
|
Police
|
Fire
|
EMS/Rescue
|
Total Calls for Service
|
|
1995
|
56,228
|
17,243
|
14,729
|
88,200
|
|
1996
|
58,261
|
17,644
|
16,566
|
92,471
|
|
1997
|
64,024
|
19,403
|
16,813
|
100,240
|
|
1998
|
69,968
|
21,244
|
15,273
|
106,485
|
|
1999
|
68,162
|
19,809
|
14,583
|
102,554
|
|
2000
|
76,017
|
22,438
|
15,384
|
113,839
|
|
2001
|
81,634
|
22,666
|
15,515
|
119,815
|
|
2002
|
88,982
|
23,795
|
17,187
|
129,964
|
|
2003
|
91,930
|
18,554
|
13,157
|
123,641
|
|
2004
|
95,262
|
18,035
|
14,119
|
127,632
|
|
2005
|
96,728
|
18,314
|
15,260
|
130,302
|
|
2006
|
101,529
|
18,723
|
15,323
|
135,575
|
|
2007
|
106,891
|
18,046
|
13,882
|
138,819
|
|