VoIP Accessibility

Voice over Internet Protocol (VoIP) phone service is a rapidly growing alternative to traditional phone service.  Its popularity is fueled primarily by low prices, new features and the consumer's ability to choose a phone number from nearly anywhere in the United States.  Many industry experts anticipate VoIP's growth will outpace the growth seen by the wireless industry in the last decade.

While VoIP is an attractive option, it is important for consumers to understand the potential limitations the technology has with respect to accessing 9-1-1.

The National Emergency Number Association (NENA) is promoting the web-site www.911voip.org - a website created to help educate the public on the key differences of VoIP services accessing 911, compared to traditional services.

In an effort to provide the citizens of Rowan County with a continued high level of service, Rowan County Department of Telecommunications is dedicated to following this new technology.  We do appreciate your interest and any new information regarding VoIP and Rowan County will be added to this page as it becomes available.

Federal Communications Commission - VoIP Report