Civil Rights Policy

Rowan County Civil Rights Governance


Board & Department Staff

The official applicant for all North Carolina Department of Transportation (NCDOT) funding is the Rowan County Board of Commissioners. The Rowan County Transportation Department is the designated Department that is responsible for the administration of the Rowan Transit System (RTS).

Board Representatives

The RTS Advisory Committee is appointed by and serves in an advisory capacity to the Rowan County Board of Commissioners. There are representatives from human service agencies, the general public, local municipalities, and Rowan County Government.

County Employees

The County employees a private transportation management company to manage system operations. They interview, employ and train the staff. In the lease of the vehicles they have the responsibility for organizing routes, dispatch and communicate with the drivers, insure, fuel and maintain the vehicles. They collect a large amount of data to prepare monthly and cumulative system reports for each fiscal year.

Notifying the Public of Rights Under Title VI


The Rowan Transit System Anti-Discrimination Policy

The Rowan Transit System operates its programs and services without regard to race, color, and national origin in accordance with Title VI of the Civil Rights Act.  Any person who believes she or he has been aggrieved by any unlawful discriminatory practice under Title VI may file a complaint with the Rowan Transit System. View the Title VI Civil Rights Plan (PDF).

Filing a Complaint

For more information on the Rowan Transit System’s civil rights program, and the procedures to file a complaint, contact us by calling 704-216-8889, (TTY 800-735-2962); email the transit system; or visit our administrative office at:
2726 Old Concord Road
Salisbury, NC 28146

A complainant may file a complaint directly with the Federal Transit Administration by filing a complaint with the Office of Civil Rights at the following address:
Attention: Title VI Program Coordinator
East Building
5th Floor-TCR
1200 New Jersey Avenue SE
Washington, DC, 20590

Language Translation

If information is needed in another language, contact 704-216-8889.

Si se necesita informacion en otro idioma de contacto, 704-216-8889.