Social Services

  1. 1
  2. 2
  3. 3

Report Abuse or Neglect

To Report Child Abuse or Neglect call 704-216-8499. After regular business hours, call Rowan County Communications at 704-216-8500.

Vision Statement

To Provide, Protect and Serve with Excellence.

Mission Statement

To strengthen the quality of life for our citizens, in partnership with our community, by protecting and providing resources to individuals and families while being accountable and outcome focused.


Rowan County Department of Social Services (DSS) is committed to improving the lives of our citizens, helping them to overcome life’s challenges, while at the same time promoting their personal responsibility in order to build a stronger community.

Current societal issues make the provision of quality human and social services more important than ever. Many in our community face unemployment, homelessness, addictions, lack of medical care, abuse, neglect, domestic violence, and hunger. Reacting to these issues in an appropriate, healthy, and positive way is challenging for anyone but impossible for some unless they have assistance and support. Many people find themselves with no place to turn except to government agencies such as DSS. Complex human needs must be met, even when resources are scarce.

Non-Discrimination Policy

It is the policy of the Department of Health and Human Services to provide services, care, benefits, and assistance to all qualified persons without regard to race, color, national origin, sex, religion, age, disability, or political beliefs.

Para recibir asistencia en español, llame al 704-216-8428 y deje un mensaje de voz. Alguien le devolverá la llamada lo antes posible.

  1. Foster Care
  2. FAQ
  3. Calendar

Foster Parents Needed

There is an urgent need for foster parents to care for Rowan County foster children. Caring individuals are needed to provide temporary homes to children in foster care in Rowan County. Receive a free informational packet by calling our Children's Services Division at 704-216-8440. Please give your name, mailing address, phone number and email.

Visit the Foster Parents page

  1. NCDHHS Press Release: Families to Receive Enhanced Benefits to Ensure Food Access

    To help families access food during the COVID-19 pandemic, the North Carolina Department of Health and Human Services is temporarily increasing benefits for March 2020 and April 2020 to current Food and Nutrition Services recipients in North Carolina. Read on...
  2. Media Release COVID-19 - March 24, 2020

    Rowan County Social Services makes operational modifications, Rowan County Animal Shelter visitation open by appointment-only, Rowan County promotes citizens to sign up for notifications, and Parks and Recreation closes restrooms. Read on...
  3. Media Release COVID-19: March 23, 2020

    Governor Cooper announces changes to schools, businesses, and social distancing; Social Services and Health Department make operational modifications; Animal Shelter implements appointment-only adoptions; indoor walking at West End Plaza suspended. Read on...
  4. NCDHHS Alerts

    If you receive Food and Nutrition Services (FNS) or Medicaid, you can receive text or email alerts from NCDHHS. Read on...
View All