Social Services

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Report Abuse or Neglect

  • To Report Child Abuse or Neglect call 704-216-8499. 
  • To Report Abuse, Neglect, or Exploitation of a Disabled Adult call 704-216-8331. 
  • To Report any Abuse or Neglect after regular business hours, call Rowan County Communications at 704-216-8500.

Vision Statement

We Provide, Protect and Serve with Excellence.

Mission Statement

We partner with our community, strengthening the quality of life for our citizens by protecting individuals, families and those who are economically vulnerable while being accountable and outcome focused.


Rowan County Department of Social Services (DSS) is committed to improving the lives of our citizens, helping them to overcome life’s challenges, while at the same time promoting their personal responsibility in order to build a stronger community.

Current societal issues make the provision of quality human and social services more important than ever. Many in our community face unemployment, homelessness, addictions, lack of medical care, abuse, neglect, domestic violence, and hunger. Reacting to these issues in an appropriate, healthy, and positive way is challenging for anyone but impossible for some unless they have assistance and support. Many people find themselves with no place to turn except to government agencies such as DSS. Complex human needs must be met, even when resources are scarce.

Non-Discrimination Policy

It is the policy of the Department of Health and Human Services to provide services, care, benefits, and assistance to all qualified persons without regard to race, color, national origin, sex, religion, age, disability, or political beliefs.

Para recibir asistencia en español, llame al 704-216-8428 y deje un mensaje de voz. Alguien le devolverá la llamada lo antes posible.

Notice: Availability of Interpreter Services

This agency provides translation services, free of charge, to customers who do not speak English. If you need assistance, tell the person helping you that you need an interpreter. Read full Notice. 

Esta agencia ofrece servicios de traducción, sin cargo, a los clientes que no hablan inglés. Si necesita ayuda, dígale a la persona que lo está ayudando que necesita un intérprete. Lea el aviso completo.

  1. Foster Care
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Foster Parents Needed

There is an urgent need for foster parents to care for Rowan County foster children. Caring individuals are needed to provide temporary homes to children in foster care in Rowan County. Receive a free informational packet by calling our Children's Services Division at 704-216-8440. Please give your name, mailing address, phone number and email.

Visit the Foster Parents page