For Immediate Release
06/06/2020
Phone: 980-432-1800
Website: www.rowancountync.gov/covid-19
Email: covid-19@rowancountync.gov
Rowan County Case Information: https://bit.ly/rowan-covid19-hub
NC 211 Handles 50,000 Calls During COVID-19 Response
At 12:34 a.m. on Wednesday May 27, a 211 Call Specialist handled call number 50,000.
According to a NC211 statement, “From western North Carolina, the caller was seeking help finding a COVID testing site and did not know where to turn. The NC 211 call specialist was able to provide the caller with information on where they could find testing site information and the number for a local health care provider to contact the next morning.”
NC 211 offers information and connects local resources to individuals needing help paying a utility bill, finding food to make it through the month, or needing support in caring for an aging parent.
211 Call Specialists are available 24 hours a day, 7 days a week. Simply dial 211 or go to the NC211 Public Search website.
NCDHHS Children’s Services
A comprehensive Parent and Caregiver Guide (PDF) has been developed for parent and child coping information and prevention of child abuse. Provided by NCDHHS and Prevent Child Abuse North Carolina for parents and caregivers, the guide includes hotline numbers, free educational apps and games, online therapy programs, and much more.
Caring for Children During the C19 Pandemic
The CDC is offering guidance for keeping children healthy during COVID-19. Many resources are available on the CDC’s website: Keep Children Healthy during the COVID-19 Outbreak.
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Contact:
TJ Brown
704-216-8918
tj.brown@rowancountync.gov
Download Media Release COVID-19 - June 6, 2020 (PDF)