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They are just like any other kids in our community. Most are school aged, between the ages of 5 and 17. Many have brothers and sisters who want to stay together. They are Asian, Bi-racial, Caucasian, African-American, Hispanic, and Native American. Some children require special love, patience and on-going medical/psychological services because they have experienced abuse, neglect, or abandonment.
After receiving the report, the Adult Protective Services (APS) intake worker will review the report with the supervisor to determine if the disabled adult is in need of a protective services evaluation. If so, the APS social worker will visit the adult. The timing of the visit will be determined based on the urgency of the situation. Some visits are immediate, but all visits are made within 72 hours of the report.
If the report is accepted for an evaluation, the investigation will include home visits by the APS social worker and consultation with others who have knowledge of the facts of the particular case. An interview with the disabled adult may be conducted with no other persons present. The Department of Social Services (DSS) works in collaboration with other agencies in the community such as the Health Department, Veterans Affairs (VA) Medical Center, Rowan Regional Medical Center, Sheriff’s Department, other law enforcement agencies, Hospice, home health agencies, and others to gather information during the investigation and to arrange for services if a need is found.
The investigation shall be completed within 30 days for allegations of abuse or neglect, and shall be completed within 45 days for allegations of exploitation. If the report does not meet the criteria to support an APS investigation, but if issues are identified that should be addressed, the report may be accepted for Preventive Outreach services.
If you disagree with the Department of Social Services (DSS) actions regarding the report you made, you may contact, in this order, the following persons to request a higher level review of the report:
You may wish to make another report if you have additional information about the situation. There is no limit on the number of reports that can be made. However, further reports should have additional or new information that was not presented earlier. All reports that do not rise to the level of an investigation are always reviewed a second time at regularly scheduled APS Screening Committee meetings. Committee members reviewing these reports include the APS Supervisor, the APS Program Administrator, and the Adult Services Attorney. The purpose of these reviews is to assure that no report was improperly screened out.
Child Protective Services is a unit within the Department of Social Services (DSS) that investigates child abuse, neglect, and dependency of children from birth to 18 years of age. The purpose of the investigation is to determine:
The law requires everyone to report suspected child abuse or neglect, “Any person or institution who has cause to suspect that any juvenile is abused or neglected or dependent, as defined by General Statute (G.S.) 7B-101, or has died as the result of maltreatment shall report the case of that juvenile to the director of the Department of Social Services, or his/her designee, in the county where the juvenile resides or is found,” (G.S. 7B-310). This reporting requirement applies to professionals such as physicians, psychologist, other health and mental health workers, day care workers, and school personnel. But it applies equally to friends, neighbors, relatives. and anyone else who suspects that a child is abused or neglected.
Basic Eligibility Requirements;
Medicaid or Health Choice may be available to people who are:
You also must:
There are three ways to apply (one application works for Medicaid and Health Choice).
Call Rowan County DSS at 704-216-8330 if other accommodations are required.
You may contact the Department of Social Services (DSS) at 704-216-8330 to request an application to be mailed to you, or you may go to the North Carolina Division of Medical Assistance website. You may select from the Adult Medicaid Mail-in, form number DMA-5000, or you may choose the form DMA-5063 for Medicaid for families and children.
DSS cannot accept applications received by fax or email. Your eligibility will be determined by the date of your application. The date of the application is the date a completed, signed, and dated application is received in the DSS in the county where you reside. Once you have completed the application, you may mail the application or bring it in person to:
Rowan County Department of Social Services 1813 E Innes Street Salisbury, NC 28146 Monday through Friday, 7:30 a.m. to 5:00 p.m.
Persons receiving Medicaid under the Medicaid for Qualified Beneficiaries coverage group and/or children receiving North Carolina Health Choice are not eligible to receive Medicaid Transportation assistance. To request Medicaid Transportation contact Janice Gray at 704-216-8896.