Reference & Computer Lab

Reference

Reference staff are available to help assist you with locating books, research materials, computer services, and technology assistance. Looking for a book we do not have? Complete an online material request here.

Computers & Wi-Fi Access

We have computers with Internet access and software programs for your use. We also have free computer classes on all sorts of topics! We offer easy sign on access with your library card. No library card? No problem! Bring in a government or school-issued photo ID and receive a guest pass to get connected. Guest passes are $2 for 1 session of 55 minutes.

Wi-Fi
Free wireless Internet access for anyone is available at each library location. Getting online is quick and easy and best of all there are no time limits. All you need is a wireless-enabled device, such as a laptop, tablet PC, eReader or smartphone. Just connect to the rowannc-Wi-Fi network. There is no need for a password or login name.

Available During Open Hours
Wireless access is available all hours the respective library location is open.

Security & Virus Protection
As with most public wireless “hot spots,” the library’s wireless connection is not secure. There can be untrusted parties between you and anybody with whom you communicate with, and any information being transmitted could potentially be intercepted by another user. Cautious and informed wireless users should choose not to transmit personal information (credit card numbers, passwords and any other sensitive information) while using any wireless “hot spot.” All wireless access users should have up-to-date virus protection on their laptop computers or wireless devices. Any restriction or monitoring of a minor’s access to the library’s wireless network is the responsibility of the parent or guardian. 

Library staff cannot troubleshoot problems related to your wireless device or assist in making changes to your device’s network settings and/or hardware configuration.

Legal & Responsible Use
All users are expected to use the library’s wireless access in a legal and responsible manner, consistent with the educational and informational purposes for which it is provided

Printing
Printing is available from our public access computers. Printing in black ink is $0.15 per page and color ink is $0.75 per page. Printing access is available via the wireless connection if needed.

Fax Service

Fax service is offered at all library locations.

Sending a Fax Charge

  • Local and toll-free: $3 for every 10 pages
  • Long distance: $3 for first page, then $1 per page
  • We are not able to send international faxes
  • Maximum number of pages: 20 (Rowan County Public Library / Headquarters only)

Receiving a Fax Charge
The charge is 0.15 cents per page.

Fax Numbers

  • RPL HQ (Salisbury)                   Fax: 704-216-8246
  • RPL East (Rockwell)                  Fax: 704-279-7832
  • RPL South (China Grove)         Fax:704-855-2449

Wireless Printing

Wireless printing is available from your location or in the library. Just print, visit the library and pickup. You are only charged for the pages you print. You may preview your documents before printing. Your print jobs are held for up to 72 hours after you send a print job to the printer. Color prints are .75 and B/W prints are .15 per page. Printing is only available for single side 8.5 x 11 paper.

Print by uploading a document

Mobile Print Locations

HQ Salisbury: http://www.printeron.net/rpl/hq 

East Branch: http://www.printeron.net/rpl/eb

South Rowan Regional Library: http://www.printeron.net/rpl/srrl

Steps to print

•    Select the printer (color or black and white) by visiting a mobile print location.

•    Enter your email address.

•    Browse your computer to find and select the file you wish to print.

•    Click the forward button. You will see the status of your print job and a reference number.

•    At the Print Release Station in the library, select “Release a Print Job”.

•    Enter the email address you supplied and select your print job.

Print from Phone

There are two ways you can print from your smartphone - using one of the mobile printing apps available for your device or via email.

Mobile Printing Apps

Mobile printing apps for secure printing are available for iOS and Android devices. All apps allow you to print to any of three library locations. Your print jobs will be ready for you to pay and pick up at the library.

Print from iPhone      Print from Android phone

•    Visit your device’s ‘store’ for apps, install and launch the PrinterOn App.

•    Click “No printer selected”.

•    Click “Search”. Search for Rowan Public Library. 

Printers

Main Branch Black and White or Color;
East Branch Black and White or Color;
South Rowan Regional Black and White or Color 

click the printer name and save.

To print

  •  Documents: when viewing the document, click in the upper right corner and upload the document to the PrinterOn App.
  • Photos from your phone: open the app, click on “photo” and select a photo to print.
  • Select the printer and click the print icon.
  • Enter an email address and click on the check mark (you will receive a notice that the job started, and shortly after another message stating “Job Success”).
  • At the Print Release Station in the library, select “Release a Print Job”.
  • Enter the email address you supplied and select your print job.

Your print job will be printed!

Email Printing

Each printer is assigned a unique email address. Simply send or forward an email with attachment to this address...that's it!

  • Email from any device directly to the library’s print system at

HQ - Salisbury 

Black and White: rpl-hq-bw@printspots.com

Color: rpl-hq-color@printspots.com

East Branch

Black and White: rpl-eb-bw@printspots.com

Color: rpl-eb-color@printspots.com

South Rowan Regional Library

Black and White: rpl-srrl-bw@printspots.com

Color: rpl-srrl-color@printspots.com

•    At the Print Release Station in the library, select “Release a Print Job”.

•    Enter the email address you supplied and select your print job.