Services

Computer Labs

All RPL locations have public access computers available for cardholders to use. Simply bring your library card to your most convenient RPL location during business hours to log on to a computer session. All public computers offer internet connectivity, access to a variety of software programs, and printing capabilities; select computer stations also have scanning capabilities.

Guest Passes

No library card? No problem! If you do not have an RPL card or cannot access your library card account, you can still use a public computer station. Guest passes are available to purchase for $2 at all RPL locations. You must have a valid photo ID to purchase a guest pass. Guest passes are good for a single 110-minute computer session; additional sessions may be purchased if needed.

Security

Public access computers do not permanently save any files, passwords, or documents. Before a computer session ends, remember to save important files on a flash drive or cloud-based storage account to ensure your work is not lost.

WiFi

All RPL locations offer free WiFi connectivity. Bring your own device and connect to the WiFi from anywhere on library grounds! No username or password is needed to connect to the library’s WiFi — simply choose rowannc-wifi from your device’s WiFi menu for instant internet access.

Faxing is offered at all library locations.

Charges for Faxing

• Local and toll-free: $3 for every 10 pages
• Long-distance: $3 for the first page, and then $1 per additional page

RPL Headquarters (Salisbury) has a 20-page limit on sending faxes.
Cover sheets are offered at all RPL locations at no additional charge. 
RPL cannot send faxes internationally.

Charges to Receive Faxes:

• The cost to receive a fax at any RPL location is 15 cents per page.

Fax Numbers by Location

• RPL Headquarters (Salisbury)  –  704-216-8237         
• RPL East (Rockwell) – 704-216-7974
• RPL South (China Grove) – 980-330-6446
• RPL West (Cleveland) – 704-216-8293

Reference Services

All four Rowan Public Library (RPL) locations offer reference services. Stop by any RPL service desk for assistance locating items, navigating websites, finding resources, accessing the internet, and more. 

For reference assistance over the phone, call 980-432-8670 to connect with your most convenient RPL location. 

To suggest a title for the collection, complete RPL’s online materials request form. If the desired item is not acquired for the collection, customers can also seek an Interlibrary Loan — simply note that you are interested in pursuing one on the form.

As with most public wireless internet connections, the library’s wireless connection is not secure. There can be untrusted parties between you and anybody with whom you communicate, and any information being transmitted could be potentially intercepted by another user.

Cautious and informed wireless users should choose not to transmit personal information (credit card numbers, passwords, and any other sensitive information) while using any public unsecured wireless internet connection. All wireless access users should have up-to-date virus protection on their laptop computers or wireless devices. Any restriction or monitoring of a minor’s access to the library’s wireless network is the responsibility of the parent or guardian.