The official applicant for all North Carolina Department of Transportation (NCDOT) funding is the Rowan County Board of Commissioners. The Rowan County Transportation Department is the designated Department that is responsible for the administration of the Rowan Transit System (RTS).
Board Representatives
The RTS Advisory Committee is appointed by and serves in an advisory capacity to the Rowan County Board of Commissioners. There are representatives from human service agencies, the general public, local municipalities, and Rowan County Government.
ADA
RTS complies with all legal requirements of Federal and State laws and regulations as they pertain to individuals with disabilities. The transit system provides quality transportation without discrimination to all persons inicuding those with disabilities. The RTS ADA Policy establishes guidlines for the implementation of the requirements of the Americans with Disabilities Act of 1990, the U.S. Deparment of Transportation regulations for implementing ADA and applicable state laws and regulations. View the ADA Plan (PDF).
Title VI
The Rowan Transit System Anti-Discrimination Policy
The Rowan Transit System operates its programs and services without regard to race, color, and national origin in accordance with Title VI of the Civil Rights Act. Any person who believes she or he has been aggrieved by any unlawful discriminatory practice under Title VI may file a complaint with the Rowan Transit System. View the Title VI Plan (PDF).
Filing a Complaint
For more information on the Rowan Transit System's civil rights program, and the procedures to file a complaint, contact us by calling 704-216-7753, (TTY 800-877-8339); email the Rowan Transit Title VI Coordinator; or visit our administrative office at the following address:
2726 Old Concord Road Salisbury, NC 28146
A complainant may file a complaint directly with the Federal Transit Administration by filing a complaint with the Office of Civil Rights at the following address:
Attention: Title VI Program Coordinator East Building 5th Floor-TCR 1200 New Jersey Avenue SE Washington, DC, 20590
Language Translation
If information is needed in another language, contact 704-216-8899. Si se necesita informacion en otro idioma de contacto, 704-216-8899.
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