Economic Services

Application for Benefits

Applications for Benefits can be made:
  • at your local DSS office
  • online at the ePass portal
  • by mail phone, or by fax with a printed application. 
Phone requests for printed applications can be made by calling 704-216-8330. The date of the application is based on when the local DSS agency receives the document in the agency. Applications must be signed by the applicant and it is important to list as much information on the application as possible. Applicants are welcomed to send any verifications with the application regarding eligibility requirements.

NC Department of Health and Human Services (NCDHHS) set policies and guidelines for the following programs administered through the local Department of Social Services. For more information, please visit NCDHHS' website.

Notice of Your Rights Under Hawkins v. Cohen

This notice contains important information regarding beneficiary rights as a result of a federal lawsuit filed in 2017, on behalf of Medicaid beneficiaries in North Carolina.  Download Notice in English (PDF) or Descarga la Noticia en Espanol (PDF).

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